Best GRC tools for MSPs

Buyer’s guide for MSPs and MSSPs

GRC stands for Governance, Risk, and Compliance — the work of mapping technical and process controls to a framework an auditor or regulator will recognise. For an MSP, GRC is also a service offering: clients increasingly ask whether the MSP can demonstrate CMMC 2.0, NIST CSF, CIS Controls, SOC 2, ISO 27001, HIPAA, PIPEDA, BC / Alberta HIA, NERC CIP, IIROC, CPA Canada, or Australian Essential Eight coverage on demand.

Most popular GRC platforms (Vanta, Drata, Hyperproof, Secureframe, Tugboat Logic) are designed for a single SaaS company chasing a single SOC 2 or ISO 27001 audit. MSPs need a different architecture: many tenants under one console, MSP-relevant frameworks beyond SOC 2 / ISO 27001, white-label client deliverables, and per-tenant pricing that tracks the MSP economic model.

What to look for

  1. Multi-tenant architecture. You need separate, isolated client orgs under one MSP console — not a separate workspace per client. The platform should let you push a standard control profile to a new tenant in minutes rather than re-doing integrations every time.
  2. Framework breadth. SOC 2 and ISO 27001 are not enough for MSP work. Look for CMMC 2.0 (L1, L2), NIST CSF 2.0, NIST SP 800-171, CIS Controls v8, PCI DSS, HIPAA, and the regional frameworks your clients operate under (PIPEDA, BC HIA, Alberta HIA, NERC CIP, IIROC, CPA Canada, Essential Eight).
  3. Direct evidence collection. Integration-only platforms are fragile — every connector is a token to maintain. Prefer platforms that own the agent and the cloud connectors directly so evidence collection survives a token expiration or a client refusing to install another tool.
  4. Endpoint and cloud coverage parity. Your evidence has to come from Windows, macOS, and Linux endpoints and from M365, Entra ID, Azure, and Google Workspace tenants. A platform that does only one is going to leave gaps.
  5. White-label / co-branded reporting. You need posture reports the client can show to their auditor, insurer, or board — branded the way you brand everything else.
  6. Per-tenant economics. Per-tenant pricing scales with your business. Per-org subscriptions priced for SaaS companies do not.
  7. Audit-firm-grade methodology. Some GRC platforms are built by software founders who have never run an audit. Prefer platforms designed by people who have actually delivered SOC 2, ISO 27001, PCI, or HIPAA-readiness engagements.

Options to evaluate

Lavawall®Multi-tenant MSP GRC platform with bundled endpoint and cloud monitoring

Lavawall® is built for MSPs. It maps to 15+ frameworks (CMMC 2.0, CPCSC, NIST CSF, NIST 800-171, CIS, ISO 27001, SOC 2, PCI DSS, HIPAA, BC HIA, Alberta HIA, PIPEDA, NERC CIP, IIROC, CPA Canada, Essential Eight) and collects endpoint and cloud evidence with its own first-party agents and connectors. Designed by ThreeShield (CISSP and CISA staff). Native CAD billing.

Best when: MSPs, MSSPs, and vCIOs delivering compliance-as-a-service across many client tenants — especially in Canada, US, and Australian regulated industries.

VantaSingle-tenant GRC for SaaS companies

Polished, mature SOC 2 and ISO 27001 readiness platform. Strong startup-friendly UX, large library of SaaS connectors, established auditor relationships. Single-tenant architecture is a good fit for one company chasing one audit.

Best when: SaaS startups and tech companies with a single corporate scope chasing SOC 2 Type 2 or ISO 27001.

DrataSingle-tenant GRC for SaaS companies

Comparable scope to Vanta — strong SOC 2 / ISO 27001 / HIPAA readiness with broad SaaS integrations. Also single-tenant by design.

Best when: SaaS companies that prefer Drata's UX or whose investor / auditor specifically asks for it.

Secureframe / Hyperproof / Tugboat LogicSingle-tenant GRC platforms with varying focuses

Each has its own niche — Hyperproof leans toward enterprise compliance program management; Secureframe overlaps Vanta's territory; Tugboat focuses on policy automation. All are single-tenant by default.

Best when: Enterprise compliance programs or tech companies whose audit process specifies one of these tools.

How Lavawall® fits

Lavawall® occupies a different category from the SaaS-aimed GRC tools. The product itself is built and used internally by ThreeShield Information Security Corporation, an audit firm that has been writing the same kinds of audit findings for two decades. The frameworks Lavawall® covers reflect what MSP clients actually ask for: CMMC 2.0 for US defence-contractor clients, NIST CSF for Canadian Centre for Cybersecurity-aligned engagements, CIS Controls for cyber-insurance assessors, and the Canadian privacy bundle (PIPEDA + Alberta PIPA + BC PIPA + Quebec Law 25) for regional compliance.

Because Lavawall® already runs on every endpoint as the patching, configuration-assessment, and breach-detection agent, evidence collection happens as a side-effect of normal operations. A new tenant inherits the standard control profile in minutes, with continuous evidence pulled from the agent, the M365 and Entra connectors, the Google Workspace connector, and the LAN-scan and domain-scan modules — without dozens of integration tokens to keep alive.

For MSPs whose clients operate in regulated Canadian industries — health authorities (BC HIA, Alberta HIA), securities firms (IIROC), accounting firms (CPA Canada), or critical infrastructure (NERC CIP) — Lavawall® includes those frameworks natively rather than as custom controls.

Frequently asked

Is GRC the same as SOC 2 readiness?
SOC 2 readiness is one type of GRC engagement. Full GRC also includes risk assessment, policy management, control testing, evidence collection, and continuous monitoring across whatever frameworks apply to the client (CMMC 2.0, NIST CSF, CIS, HIPAA, PCI DSS, PIPEDA, etc.).
Why is multi-tenant GRC important for MSPs?
A single-tenant GRC platform requires a separate workspace and re-configured integrations per client. A multi-tenant platform like Lavawall® lets the MSP onboard a tenant in minutes, push a standard control profile, and produce co-branded reports without manual re-mapping per client.
How do I choose a GRC tool for CMMC 2.0?
For CMMC 2.0 specifically, look for a platform that maps NIST SP 800-171 controls directly to your endpoint and cloud configuration evidence and produces a System Security Plan (SSP) and a Plan of Action and Milestones (POA&M) you can share with your C3PAO. See our dedicated guide to the best CMMC 2.0 software for MSPs.
Can a single platform handle MSP-internal GRC and client-facing GRC?
Yes — Lavawall® is used both ways. Many MSPs use the same platform for their own SOC 2 / ISO 27001 audit and for delivering compliance-as-a-service to their clients.