Definition
SOC 2 is governed by the American Institute of Certified Public Accountants (AICPA) and is part of the SOC reporting framework alongside SOC 1 (financial reporting controls) and SOC 3 (general-use summary report). Only AICPA-licensed CPA firms can issue SOC 2 reports.
The audit attests an organisation's controls against the AICPA Trust Services Criteria. The Common Criteria (CC1–CC9) are mandatory for all SOC 2 reports. Additional Categories (Availability A1, Processing Integrity PI1, Confidentiality C1, Privacy P1–P8) are optional and added based on the relevance to the customer's commitments.
There are two report types: Type 1 attests to control design effectiveness at a single point in time; Type 2 attests to design AND operating effectiveness over a period (typically 6–12 months). Most enterprise procurement requires Type 2.
Core components
- Trust Services Criteria (TSC). The AICPA framework against which SOC 2 reports attest. Common Criteria CC1–CC9 mandatory; Availability, Processing Integrity, Confidentiality, and Privacy categories optional.
- CC1–CC9 (Common Criteria). Control environment, communication and information, risk assessment, monitoring activities, control activities, logical and physical access controls, system operations, change management, and risk mitigation.
- Type 1 vs Type 2. Type 1 = design at a point in time; Type 2 = design + operating effectiveness over a period.
- Audit period. For Type 2, typically 6–12 months. The auditor samples evidence across the period.
- Independent CPA firm. Only AICPA-licensed CPA firms can issue SOC 2 reports.
- Report distribution. SOC 2 reports are restricted-use (typically to customers and prospects under NDA). SOC 3 is the general-use summary version.
Why it matters
SOC 2 has become the de facto trust signal for SaaS, fintech, and many B2B-services companies in North America. Enterprise procurement processes increasingly require SOC 2 Type 2 before a vendor is even considered. Without it, deals stall or are lost.
For MSPs, SOC 2 plays two roles. The MSP's own SOC 2 certification is an essential credibility signal for serving SOC-2-conscious clients (the MSP is part of the client's vendor risk assessment). SOC 2 readiness delivered as a service to client tenants is also a billable engagement.
SOC 2 and ISO 27001 overlap substantially. Many organisations pursue both, since SOC 2 is more accepted by North American technology buyers and ISO 27001 is more accepted internationally.
How Lavawall® helps with SOC 2 (System and Organization Controls 2)
Lavawall® treats SOC 2 as a first-class framework. The AICPA Trust Services Criteria map directly to live evidence Lavawall® already collects from Windows / macOS / Linux endpoints and M365 / Entra / Azure / Google Workspace tenants.
Multi-tenant by design supports MSP SOC 2 delivery across many client tenants. Per-client isolation, per-client billing, and co-branded reports are native concepts.
ThreeShield, the audit firm that built Lavawall®, has direct experience advising on SOC 2 audits. The control mappings reflect what AICPA-certified auditors actually examine. SSP, control narrative, and evidence packaging output are designed for assessor consumption.
Frequently asked
- Type 1 or Type 2?
- Type 2 is what most enterprise procurement expects. Type 1 is sometimes used as an interim deliverable for organisations not yet ready for the period-based evidence Type 2 requires.
- How long does a SOC 2 Type 2 audit take?
- The audit period itself is typically 6–12 months of operating-effectiveness evidence. Readiness work before the period begins varies; with continuous evidence collection in place, ready-to-audit can be achieved in months rather than the year-plus a manual programme requires.
- Can the same evidence support SOC 2 and ISO 27001?
- Substantially yes. The frameworks overlap in control content. Lavawall® maps to both, so a single evidence base supports both audits where the controls overlap.
- Does Lavawall® issue the SOC 2 report?
- No. SOC 2 reports are issued only by AICPA-licensed CPA firms. Lavawall® produces the evidence and the supporting documentation; the auditor samples and attests.